LAST UPDATE: MAY 11, 2020 11:00 AM EST
Our first priority is the health and safety of all Dorsal employees and customers. Due to the current situation with COVID-19, we are experiencing some delays which are detailed below.
- Bracelets / Accessories - No fulfillment delays. Fulfilled within 1 business day.
- Hats - currently fulfilled within 14-17 business days (all apparel ships separately from bracelets/accessories)
- Shirts - currently fulfilled within 10-18 business days (all apparel ships separately from bracelets/accessories)
Here are some of the most common questions:
How long is delivery going to take?
Domestic orders are shipped via USPS and international orders are shipped via Fedex. Both services have some delays depending on the delivery location. Here is the most up to date information from each carrier.
USPS (US Orders): Click Here
Fedex (International Orders): Click Here
Is it safe to order from Dorsal Bracelets?
Yes. We are operating in compliance with the CDC and WHO. Our fulfillment team constantly making sure that all appropriate health standards are being met. Our number one priority is the safety of our team and customers.
What if I need to complete a return or exchange?
Our return and exchange policy remains unaffected. To complete a return or exchange please visit https://dorsalbracelets.com/a/returns
When will sold out products be restocked?
We are working hard to restock all sold out products. We should be restocking all products in the next few weeks. To get notified as soon as we restock, please sign up for our email newsletter or text alerts.
If you have any additional questions please email email@example.com. Due to the amount of messages received, we are unable to complete customer support via Instagram Direct Message or Facebook Messenger. The best form of contact is via email.
Thank you for your patience and understanding!